Privacy Policy
*Effective Date:* July 25, 2021
## Privacy Policy – BroLecks
BroLecks (“we,” “our,” or “us”) is a brand owned by *Epsilon India Private Limited*. We value your privacy and are committed to protecting the personal information of our customers, dealers, distributors, business partners, and website visitors.
By accessing our website, mobile application, or using our products and services, you agree to the terms of this Privacy Policy.
## 1. Information We Collect
We may collect the following information:
* Full Name
* Mobile Number
* Email Address
* Company Name
* Billing and Shipping Address
* Device Information
* Vehicle Information (for GPS tracking services)
* GPS Location Data (only for subscribed tracking services)
* Payment and Transaction Details
* IP Address and Browser Information
* Customer Support Communications
## 2. How We Use Your Information
Your information may be used to:
* Deliver products and services
* Activate GPS tracking devices
* Provide technical support
* Process orders and payments
* Improve our products and services
* Send warranty and service updates
* Respond to customer inquiries
* Prevent fraud and unauthorized access
* Comply with applicable legal requirements
## 3. GPS Location Information
For GPS-enabled devices, location information is collected only to provide tracking and fleet management services. Access to location data is restricted to authorized users associated with the registered account.
## 4. Information Sharing
We do not sell or rent your personal information.
Information may be shared only with:
* Authorized BroLecks dealers and distributors
* Service providers supporting our operations
* Payment gateway providers
* Government or law enforcement authorities when legally required
* Business partners involved in delivering requested services
## 5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect customer information against unauthorized access, misuse, alteration, or disclosure.
While we strive to maintain high security standards, no method of electronic storage or transmission is completely secure.
## 6. Cookies
Our website may use cookies to:
* Improve user experience
* Remember user preferences
* Analyze website traffic
* Enhance website performance
Users may disable cookies through their browser settings; however, some website features may not function properly.
## 7. Data Retention
Personal information is retained only for as long as necessary to:
* Provide our services
* Maintain warranty records
* Meet legal and regulatory obligations
* Resolve disputes
* Enforce our agreements
## 8. Your Rights
Depending on applicable law, you may have the right to:
* Access your personal information
* Request correction of inaccurate data
* Request deletion where legally permissible
* Withdraw consent where applicable
* Request information about how your data is processed
## 9. Third-Party Services
Our website or applications may contain links to third-party websites or services. BroLecks is not responsible for the privacy practices or content of those third parties.
## 10. Children’s Privacy
Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
## 11. Changes to This Privacy Policy
BroLecks reserves the right to modify this Privacy Policy at any time. Updated versions will be published on our official website with the revised effective date.
## 12. Contact Us
For any privacy-related questions or requests, please contact:
*BroLecks*
A Brand of *Epsilon India Private Limited*
Email: [support@brolecks.com](mailto:support@brolecks.com)
Website: [www.brolecks.com](https://brolecks.com)
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*BroLecks is committed to maintaining the confidentiality, integrity, and security of your personal information while providing trusted technology and security solutions across India.*
